Chat widget labels
| Field | Default | Where it appears |
|---|---|---|
| Chat box | Follow Up With Us | Widget heading |
| Order status | Order Status | Label above the order status value |
| Customer status | Customer Status | Label above the customer’s approval status |
| Upload button | Drag & Drop your files or Browse | File upload dropzone |
| Send button | Send | Send message button |
| Orders labels | Orders | Heading of the order list sidebar (for logged-in customers with multiple orders) |
System messages
| Field | Default | Shown when |
|---|---|---|
| Empty message | Please enter message | Customer tries to send with an empty text box |
| Long message | Text too long | The message exceeds the allowed length |
| Storage full | Media storage is full, please contact to store owner | Your plan’s storage limit is reached |
| Invoice sent | You have received order invoice | You send an invoice to the customer |
| Pay your purchase | Pay your purchase | Label on the invoice payment link |
These settings only change the storefront widget’s text — they don’t affect email notification content, which is edited separately in Notification Settings.