Notification types
Each notification has its own on/off toggle, subject line, sender name, and (where applicable) sender email:The Customer New Order Message (labeled Customer New Order Message on the toggle list) is the entry point for the whole workflow — if it’s off, customers on newly synced orders won’t know they need to submit details or view their proof unless you message them directly.
Editing a template
For each notification you can set:- Subject — the email subject line
- Sender name — the name shown in the customer’s inbox
- Sender email — used as the Reply-To address when sending from the app’s default mail; configure Custom SMTP to send from your own address instead
- Design — the email body, edited in the rich text editor with the Design Preview on the right
Placeholders
Click a placeholder chip to insert it into the template — it’s replaced with real order data when the email is sent:
Click Save under each section to store your changes, or Reset to restore the default template.